Training
All volunteers undertake to do Basic Training. This involves 3 x 3 hour courses. The first covers the organisation, the role of the volunteer and basic listening and communication skills. The second course is in areas of speciality, e.g. complementary therapy, counselling and palliative care.
After the first two courses, the volunteer is given a mentor and a placement. The third course on Cancer The Disease is given sometime in the first year. Ongoing training in the form of half-day conferences occur throughout the year.